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ITSupport HF's avatar
ITSupport HF
New member | Level 2
6 months ago

"There was an error downloading your file"

A device keeps getting this error whenever downloading files?
Download
Error Messages
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hello ITSupport HF, and welcome to our forum. 

 

To make sure we’re on the same page, you’re getting this error while downloading files from the Dropbox website to your computer. Right? If not, feel free to correct me. 

 

Can you clarify the average size of the files you’re downloading? 

 

Is this happening for all files you’ve tried to download recently or specific ones? 

 

Keep me posted for more updates.

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