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Forum Discussion
touchepas
7 years agoHelpful | Level 5
Time machine forces smart sync to download files locally!
There is a huge problem when using smart sync as a Mac user who has time machine setup to automatically back up the entire hard drive (including the dropbox folder). If this is the case the time mach...
- 7 years agoThe files aren't on the computer so your backup software can't back them up. If it tries to access the files, Dropbox is likely bringing them local just like it's supposed to do (no different from when you access a file that's Online Only; it's downloaded). Dropbox likely can't differentiate between you accessing a file or another application accessing the file.
Your best bet would be to add an exclusion to your backup set so that it doesn't attempt to backup any files that are marked as Online Only. - 7 years agoHey touchepas, let me follow-up on your last reply more closely (& thanks for taking the time to post your feedback here)!You may keep in mind that it isn’t currently possible to avoid this behavior:
However, I wonder whether there is a way to prevent dropbox from doing so if it is a 'read trigger' by time machine?
On the other hand though, I understand that this functionality is important to you & for that reason I’ve made sure to pass your comments & overall feedback on to our team for future consideration.Please don’t hesitate to post here again at any time in case you need further assistance & we’ll do our best to check back with you. Happy Friday!
Jane
7 years agoDropbox Staff
Thanks for checking in with us on the Dropbox Community regarding this syncing question, let me send over some tips below!
You may keep in mind that back up services are set to see your actual files as they have their own versioning system & they need to recognize any changes by constantly monitoring the files in question, so as to complete the requested action.
Off the top of my head, your best bet at the moment to use both apps would be to utilize the Selective Sync feature instead.
Hopefully my tip helps you accomplish your task & please let me know here in case you have more questions. Wishing you a lovely weekend ahead!
- Rich7 years agoSuper User IIThe files aren't on the computer so your backup software can't back them up. If it tries to access the files, Dropbox is likely bringing them local just like it's supposed to do (no different from when you access a file that's Online Only; it's downloaded). Dropbox likely can't differentiate between you accessing a file or another application accessing the file.
Your best bet would be to add an exclusion to your backup set so that it doesn't attempt to backup any files that are marked as Online Only.- touchepas7 years agoHelpful | Level 5
Hi guys, thanks for taking the time to reply to this. I completely get as to why this is how dropbox behaves at present, i.e. that the time machine request triggers the download of the file. However, I wonder whether there is a way to prevent dropbox from doing so if it is a 'read trigger' by time machine?
What I really would like to continue doing is to be able to backup my dropbox folder to my time machine automatically as this gave me extra peace of mind that I physically have a copy of my important files. It was good enough for me to have this physical copy only of the files that are physically on my hard disk, i.e. I used selective sync.
Having smart sync is however a great new feature for me as I have a ton of files on my dropbox that I do not need regularly but which I really love being able to find via spotlight etc.
So it looks like I'm between a rock and a hard place and for now need to exclude my dropbox folder from time machine and run a scripted backup from time to time from the command line to an extrenal drive using rclone. Given I'm using a laptop this is far less comfortable than using time machine over Wifi and I might of course forget to do the manual backup quite frequently.
- Jane7 years agoDropbox StaffHey touchepas, let me follow-up on your last reply more closely (& thanks for taking the time to post your feedback here)!You may keep in mind that it isn’t currently possible to avoid this behavior:
However, I wonder whether there is a way to prevent dropbox from doing so if it is a 'read trigger' by time machine?
On the other hand though, I understand that this functionality is important to you & for that reason I’ve made sure to pass your comments & overall feedback on to our team for future consideration.Please don’t hesitate to post here again at any time in case you need further assistance & we’ll do our best to check back with you. Happy Friday!
- megsmakesart5 years agoNew member | Level 2
I just had my Dropbox folder excluded from my Time Machine backup under Options. As Dropbox backs up to Dropbox, there's really no need to back the files onto an external harddrive.
- Anne-Marie a.7 years agoExplorer | Level 3
That sounds like a great answer. How do you do that? How do you add an exclusion to a Time Machine backup that targets Dropbox online-files only?
AFAIK you only select files and folders in the Exclude window. There is no "file type" pattern matching or anything. And as soon as you select an online-file only, it looks like the Mac starts downloading it right there in the Exclude dialog box.
I am hoping that since you suggested it, you know how to do it. I have hundreds of gigs in my Dropbox folder and there isn't a way for me to quickly identify in this dialog which are selectively synced or not. Please share, thanks!
AM
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