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SM24's avatar
SM24
New member | Level 2
11 months ago

Unable to download and upload files to Dropbox after a change on the Dropbox icon

Hi All,

My font style on drop box icon is changed. From that point onwards I could not download and upload files into folders.

Unable to copy or move as well. The files uploaded yesterday went missing

Download
upload
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hey SM24, thanks for bringing this to our attention.

     

    Can you give us a bit more info on how you're downloading/uploading files and what you see now when you try to do so?

     

    Are you using the website, the desktop app or the mobile app?

     

    and which Dropbox icon are you referring to?

     

    Let me know and we'll go from there.

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