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grafikermc's avatar
grafikermc
New member | Level 1
17 days ago

Unresponsive download button in Safari

I cannot download files in the Dropbox web version using the Safari browser. The download button etc. appears but when I click on it, the download process does not start.
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Web
grafikermc's avatar
grafikermc
New member | Level 1
17 days ago

I can download it when I open it in different browsers. For this reason, I deleted the Safari browser's cache files etc. but it did not work.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
17 days ago

Thanks for checking, grafikermc.

Have you uninstalled and reinstalled Safari, to see if it helps?

Also, which version of Safari are you using?

  • grafikermc's avatar
    grafikermc
    New member | Level 1
    17 days ago

    Safari Version 18.4 (20621.1.13.11.3)

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