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grafikermc
17 days agoNew member | Level 1
Unresponsive download button in Safari
I cannot download files in the Dropbox web version using the Safari browser. The download button etc. appears but when I click on it, the download process does not start.
grafikermc
16 days agoNew member | Level 1
Your email did not arrive, I added the email address no-reply@dropbox.com as you specified.
Megan
Dropbox Staff
5 days agoHey grafikermc, have you tried to reach out to our Support directly from your end?
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