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grafikermc's avatar
grafikermc
New member | Level 1
17 days ago

Unresponsive download button in Safari

I cannot download files in the Dropbox web version using the Safari browser. The download button etc. appears but when I click on it, the download process does not start.
Download
Web
Jason211's avatar
Jason211
New member | Level 1
5 days ago

I have this same problem. Bit, if I kill cookies, then share a link to myself, then download it from that link like an outside user, I can get it to download. But not AT ALL from my own dropbox that houses the file.  This is only a problem in Safari.  but unfortunately that's my primary browser and this is a colossal pain to do every time.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
5 days ago

Hey Jason211 thanks for posting here!

It might sound trivial, but have you made sure that you're using the latest version of Safari on your end? 

Also, have you tried to restore the browser to its default settings, by any chance?

Let me know!

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