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Forum Discussion
Bob E.
10 years agoHelpful | Level 5
View .eml files on iPhone
When I travel, I load my travel documents into Dropbox so I can have easy access on my iPhone. Most documents display fine but I am unable to view .eml, (Windows email files), on my iPhone or iPad. I think that I used to be able to view this type of file on IOS devices but no longer. .eml files can be easily viewed on a Windows laptop or Android device. Am I doing something wrong?
Please note that Dropbox no longer claims to support opening *.eml files as per its help section: https://help.dropbox.com/files-folders/preview
- Eddy H.1New member | Level 1
Hello all, same problem here (still). Should be working without third partyprogs. Also rtf-files won't open.
grtz
- Roger S.28New member | Level 1
I am also having the same issue as the O.P saving windows emails but unable to open them and in view of other people having the same issue surprised that the Dropbox team have not resolved this yet.
- MarkSuper User II
Please note that Dropbox no longer claims to support opening *.eml files as per its help section: https://help.dropbox.com/files-folders/preview
- RichSuper User II
no longer claims
Did it ever? As far as I know, a third-party app has always been required.
- MarkSuper User II
I based the post on the fact Marie didnt mention the need for any third party app - I, however, always thought you did.
- Tom H.Super User
I have always had to use a 3rd party app. * Note it has been some time since my need to open one.
- Oliver R.4New member | Level 1
We use Dropbox as company working on Macs and this issue is a major headache. As we save all project related files in a special "tree" on DB we are forced to save them as rtf and all attachments such as pdf, jpg etc. separately. This means lot of work time is used to work around such a "simple problem". I think it is kind of arrogant from DB not to solve this problem. We will check when do the next research (end of the year) and if we find another provide we will definitely go away from Dropbox.
- NashaNew member | Level 2
When the dropbox presents itself as the best online archive, even for MAC users, then Dropbox has to find a solution to this serious failure.
- So I save a file and then I do not see?
- It can not be!- nextbeatNew member | Level 2
Dropbox team: I need to view .eml files created by apple mail in dropbox on my iPhone. Please make filetype support high priority!!!!
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
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