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Forum Discussion

trover222 's avatar
trover222
Explorer | Level 3
2 years ago

Viewing backup files on mobile app

Hi, all! I have some old flash drives that I just backed up on my MACBOOK. They appear in DropBox Backups. I can’t figure out how to view the backups in my mobile app. I can see the file names in my ...
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  • Jay's avatar
    Jay
    2 years ago

    Hi @trover222, yes, the Backups are visible through the browser only. 

     

    Files synced through the normal Dropbox site can be accessed via the mobile app.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Thanks for sharing your feedback on the forum, Jarrod kile!

 

What I can suggest as a workaround, in the meantime, is what’s also mentioned above; if you want to access your computer backups via your mobile device, you can log in to your Dropbox account via your mobile browser instead. You should be able to see them there.

mbriney's avatar
mbriney
Helpful | Level 6
12 months ago

I agree with Jarrod Kile.. this has made things very troublesome by not allowing everything to be read via the mobile app. I understand the principle of having the major "backups" be in a different segment of dropbox.. but it shouldnt be that hard to access all the files. Maybe inside the regular current Dropbox app, feature a button that allows up to actually open the files that are in this "backups" section? OR maybe create another "Dropbox Backups" app that will allow us to remotely view these backup files without having to go thru the browser?

 
 
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hey mbriney - thanks for the feedback on this one. 

     

    If you'd like to, you can post any feature requests you might have in the Share an Idea area of the Community so that other users can up-vote it and share their own thoughts or use cases as well.

     

    PS: You can find some tips about posting ideas on this page, if needed. 

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