We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Jtaffera
2 years agoExplorer | Level 4
Viewing spreadsheets on iOS. Can't zoom out.
With the recent update, I can’t zoom out making it difficult to view excel spreadsheets on iOS. Is there something I can do to zoom out and view easier?
- 2 years agoIf you don't mind signing up for the TestFlight build, please give 334.1 (or later) a try. This version does not artificially zoom the spreadsheet previews at all. You can find instructions on installing the beta here: https://help.dropbox.com/account-settings/beta-program
This version is otherwise scheduled to be released with this change next week if you cannot try out the beta.
Mvitale
2 years agoNew member | Level 2
Same issues here, this issue presents on IOS (apple devices) in the dropbox app as well as in the browser(s) on the phone. This just happened in the last day or so. We use dropbox in our business with alot of employees who need to view spreadsheet data for the work location etc. With the new view dropbox is completely worthless. We have been using dropbox for our business over 6 years.
In short. When users attempt to “open” a spreadsheet file to view it on the app or web on an apple device (unsure if this affects android) the spreadsheet is zoomed in very close and in a corner of the file. I cannot expand the zoom (zoom out) much at all and the zoom reverts back to zoomed in if you take your fingers off the screen. This issue is not when trying to edit the file using microsoft excel, it is only when viewing the document in dropbox. This does not seem to affect other file types at this time (pdfs, photos etc)
In short. When users attempt to “open” a spreadsheet file to view it on the app or web on an apple device (unsure if this affects android) the spreadsheet is zoomed in very close and in a corner of the file. I cannot expand the zoom (zoom out) much at all and the zoom reverts back to zoomed in if you take your fingers off the screen. This issue is not when trying to edit the file using microsoft excel, it is only when viewing the document in dropbox. This does not seem to affect other file types at this time (pdfs, photos etc)
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!