Forum Discussion

Aadarsh's avatar
Aadarsh
New member | Level 1
2 months ago

When downloading a large File, the process always stops at 11GB.

I try to download a file (18.9 GB) from DropBox. But, it always stops at around 11.6 GB this has happened in previous projects also. I don't know how to solve this, I tried download manager, but it didn't solve. If anyone knows this problem please help me out.

  • Roga41's avatar
    Roga41
    Icon for Dropbox Staff rankDropbox Staff

    Hi Aadarsh

    This may be of help. 

    Why am I experiencing issues downloading large files from Dropbox?

    When you download large files, folders, or collections of multiple items from your Dropbox account, you may receive a warning that the download will take a long time, based on your current internet speed.

    In these instances, it can be better to download fewer items at a time, to reduce the strain on your network and avoid needing to restart the process if your connection is interrupted.

    Alternatively, you can change the settings in the desktop app to allow Dropbox to use more bandwidth when syncing files.

    Cheers,

     

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