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Forum Discussion

DepoChick's avatar
DepoChick
Explorer | Level 3
5 months ago

Why do Dropbox AI transcripts have two spaces after each word?

My idea is really a simple one.  Can you please format the transcripts to have only one space between each word?  In the last few days I wanted to incorporate the transcript into my report, but had to manually delete each extra space and it was very time consuming.  I tried every formatting trick I know in Word and even asked for help and no one was able to provide a quick format change.

Thanks so very much for your consideration.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi DepoChick, thanks for bringing this to our attention.

     

    After a brief test on a video, I didn't experience this issue, the words had a single space between each word. 

     

    Could you let us know more information about what you're experiencing, such as what type of document you're transcribing, and into which exact version of Word you're pasting the transcript into?

     

    This will help me to assist further!

    • DepoChick's avatar
      DepoChick
      Explorer | Level 3

      Hi Jay,

      Well, I just went into the exact file that I was talking about and it's all different now and it's only one space between the words so it's fine now.  Weird.  Did you maybe fix something on your end?  This is great and I can certainly use it now.  If anything else comes up, I now know where to come.
      Thank you.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    From what I know, there haven't been any changes, or similar reports to what you mentioned, so it's possible it could be a random occurrence. 

     

    If the issue persists, please let me know!

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