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Forum Discussion
wanderr
23 days agoExplorer | Level 3
.Trash folder in the Dropbox folder makes it difficult to reclaim space
After deleting tens of GB of data and having NO additional space freed up on my machine, I eventually discovered the hidden folder ~/Library/CloudStorage/Dropbox/.Trash was hoarding these deleted fil...
radical_exponent
Dropbox Engineer
23 days agoHi wanderr, is it possible that you had installed Dropbox on that machine (and signed in) while you were on macos 13? If so, that could explain this - as the .Trash folder will (unfortunately) stick around if it was ever created due to that bug. It's possible that simply signing out, deleting the .Trash folder, and then signing back in would fix this. If not, it may be necessary to ensure your content is synced, sign out, navigate to the Dropbox folder and following the "Delete Dropbox..." prompts, and then signing back in.
If on the other hand, this bug occurred in a situation where you've only ever had macos 14+, that sounds like potentially a previously-unknown bug.
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