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shai8's avatar
shai8
New member | Level 2
3 months ago

After upgrading to a Dropbox team, I'm unable to edit on 'Excel for the Web' when others are editing

Hi, Am on the Dropbox Business Plus trial plan and owner of a folder shared with personal Dropboxes. We use an excel spreadsheet on the web/Chrome via dropbox but after updating to this trial plan,...
dropbox business
Edit
Microsoft Office
Web
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hey @shai8! Thanks for posting this on our Community. 

 

While having a Microsoft license isn’t necessary when co-authoring files online on your personal Dropbox account, this doesn’t apply for Dropbox teams I’m afraid. 

 

If you’re on a Dropbox team, you’ll need an enterprise Microsoft account and a license that allows editing in Office Online (for more info, you can check out this Help Center article).

 

Let me know if you have any other questions, though.

shai8's avatar
shai8
New member | Level 2
3 months ago

Hi Nancy, thanks. Even for Excel for Web? Co-authoring for Excel for Web had been fine fow several months whilst I was within other Dropbox teams - only now under this current team.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey shai8! Do you mean that you had previously upgraded your Dropbox account to a team or that you were just sharing files with other team accounts, while you were still on a personal subscription?

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