Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
i havent logged in in between
If that's the case, then there are two possibilities. Firstly, you could be using a different email back then, so you're logging into a different account entirely. Please check your email address and any other emails you might use to see if you have a Dropbox account there.
Secondly, if the email is correct, then your account could've been deactivated due to inactivity and you should've received an email advising you about this. Unfortunately, this means that the account, and all files within, would've been deleted permanently.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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