You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

tford's avatar
tford
New member | Level 2
2 years ago

All my files in my Dropbox folder are gone. What can I do?

All my files in my dropbox folder are gone.    Have no idea what I did.    Dropbox chat support is not working.    I tried the goback but that is not working.    How do I get my files...
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Lajos1's avatar
Lajos1
New member | Level 2

Exactly the same happened to me during the last few days. Nothing to find in deleted files. After this I can't trust on Dropbox

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Sorry to hear about this issue, Lajos1.

 

Are they only missing from your local Dropbox folder or from your account online as well?

 

If you take a look in your events page or your deleted files page, are you able to locate them?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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