We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

jdauria's avatar
jdauria
Explorer | Level 3
19 days ago

All the files on my Dropbox account have 247_Plankton added to the file name, and I can't open them

Just tried to access one of my Excel files stored in Dropbox and it appears every single one of my Dropbox file names have been changed.  They all have 247_Plankton added to the file name  and the file types have all been changed also so I cannot open any of my files.   Any idea what is happening?  Did I get hacked????  

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!