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Forum Discussion
Blank Screen Sharing Link
Hey everyone!
Having troubling sharing link with someone (Anyone with a link). Whenever someone clicks the link, the page appear blank white. The link won't load at all, just a white screen. I'...
Hey all, I hope you're doing well!
It seems that we had a momentary issue in regards to our shared links. Thankfully our engineers managed to tackle it and resolve it as soon as possible.
Apologies for any disruption on your workflow. If you also check the status page, you'll see that everything seems to be back to normal for now. Can you also check on your end, and let me know?
Very thankful that you all brought this to our attention.
Megan
Dropbox Staff
Dropbox StaffHey all, I hope you're doing well!
It seems that we had a momentary issue in regards to our shared links. Thankfully our engineers managed to tackle it and resolve it as soon as possible.
Apologies for any disruption on your workflow. If you also check the status page, you'll see that everything seems to be back to normal for now. Can you also check on your end, and let me know?
Very thankful that you all brought this to our attention.
Thanks Megan. everything seems to be working perfectly now!
We seem to be having this issue again. Started out with content not showing, but now a full blank screen. Shortening the URL seems to resolve it, but any time a link is clicked from a comment notification, only a blank screen will appear.
- Megan
Hey rockyjost, how are you today?
Have you tried accessing the link, using a different browser, by any chance? What about incognito mode on your current browser?
Let me know of the results!
I only get the white screen. At first it would open a pdf but not a jpg. now nothing works. Please help! I'm on a basic plan and have never had any problems
This is happening to me. I can access photos on my phone, but they will not populate on my PC using Firefox or Chrome. The sender has resent new links and it is still not working.
- Hannah
Hey NewCloverleaf, sorry to hear about this.
Do you have any security apps or extensions that might be blocking the Dropbox website?
If you open the link from an incognito window, do you see the same?
