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Forum Discussion

Mike S.25's avatar
Mike S.25
Helpful | Level 6
11 months ago
Solved

Can’t see recent deleted files

I’ve deleted several files and when I go to recover deleted files nothings there tryed adjusting filters in the past I could permanently delete the but now nothings there
Delete
Restore
Web
  • Mike S.25's avatar
    Mike S.25
    11 months ago

    I got it to bring some of them up I’ll play with it and let you know what happens thank s

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Hi Mike S.25, thanks for bringing this to our attention.

 

Just to check, did you permanently delete the files yourself, or just a normal deletion from the site?

 

Could you try switching browsers to see if this helps?

 

This will help me to assist further!

  • Mike S.25's avatar
    Mike S.25
    Helpful | Level 6
    11 months ago
    Hi jay Just normal delete. I've tryed on pc iPad and iPhone using safari and Firefox
    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      11 months ago

      Hey Mike S.25, when were the files deleted exactly and which Dropbox plan are you currently on?

    • Mike S.25's avatar
      Mike S.25
      Helpful | Level 6
      11 months ago

      I believe I have the plus plan 

      • Mike S.25's avatar
        Mike S.25
        Helpful | Level 6
        11 months ago

        I got it to bring some of them up I’ll play with it and let you know what happens thank s

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