You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Trush861's avatar
Trush861
Helpful | Level 5
2 years ago

Can no longer save current or new MS word or excel file on dropbox with android devices.

I can no longer save current or new Ms word or excel files on dropbox, when I try and do so I get "Can't edit - This file is read-only. To edit it, first save a copy of the file". I get this even on ...
Android
Edit
Error Messages
Mobile
Tablet
Third Party Integrations
Robert E.13's avatar
Robert E.13
New member | Level 2
7 months ago

I have had tbe same problem which extends to being unable to attach a dropbox file to my android Gmail - unless I "save to device" first. I've asked Dropbox and they've been of no help. I think the problem lies in Microsoft discriminating in favour of Drive, even though my Dropbox account is attached to 365 in settings. Still waiting for a solution to this very irritating problem. Robert

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!