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Forum Discussion
Cannot Delete Folder in Dropbox
I have selected 'Delete' on selected folder, it disappears then reappears with the same exact 'date modified' date stamp within 5 seconds after I select 'Delete.' I have tried about 10x and so has my...
This is what you do to fix this. Go to your settings, security, security checkup, move through the questions to the devices listed. Logout of all devices (computers, smartphones). Then go to a browser, access your dropbox account, delete folders. They are finally gone and do not pop back in a few seconds. If any computer is logged into dropbox you cannot delete a folder.
I had the same problem and have finally fixed it in the following way. The folder I was trying to delete was within a shared folder of which I am the owner. Here are the steps:
1. Log in to the Dropbox web app on dropbox.com;
2. Click on the ’Sharing’ icon on the left (it’s currently a rainbow) to display a list of all shared folders;
3. Scroll to the shared folder that contains the folder you are trying to delete, and click once to select it;
3. Click on the share button on the right of the folder, to display a list of users that have access rights to that folder;
4. Change the access rights to those users that currently have ‘Can edit’ to ‘Can view’;
5. Now you can delete the folder you wanted to delete; this should now work without the folder being re-added;
6. Change the access rights again to those users that had ‘Can edit’ in step 4 and you are done.
This worked immediately for me. I guess if you are not the owner of the shared folder you’ll need to ask the owner to follow the above steps.
I hope this helps.
This is what you do to fix this. Go to your settings, security, security checkup, move through the questions to the devices listed. Logout of all devices (computers, smartphones). Then go to a browser, access your dropbox account, delete folders. They are finally gone and do not pop back in a few seconds. If any computer is logged into dropbox you cannot delete a folder.
- Mark
Super User II
Just to add to Poussard's answer this is certainly one of the best ways of doing it because, not as said with the logging in and deleting (as you can), but, because one of the linked Dropbox devices has a corrupt database which is what is causing the folder to be restored. Unfortunately its almost impossible to work out which one it is so this is the best way of doing it,
