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Forum Discussion
Cannot Delete Folder in Dropbox
I have selected 'Delete' on selected folder, it disappears then reappears with the same exact 'date modified' date stamp within 5 seconds after I select 'Delete.' I have tried about 10x and so has my...
This is what you do to fix this. Go to your settings, security, security checkup, move through the questions to the devices listed. Logout of all devices (computers, smartphones). Then go to a browser, access your dropbox account, delete folders. They are finally gone and do not pop back in a few seconds. If any computer is logged into dropbox you cannot delete a folder.
Hi All. I've had the same problem for a while and somehow today I think I've cracked it... though not exactly how as it was totally a case of trial and error. I started by logging out of Dropbox on all devices I thought might be connected including the PC I'm using now as well as a couple of iPads.
I'm not sure it's an issue with Dropbox itself as I found some settings in the "Auto-play" part of the Control Panel of my PC which I think may have been causing the error. I'm running Windows 7 - to open the Control Panel, click on the Start Button on the bottom LHS of the screen, Control Panel will be on the LHS of the menu that pops up. Click on Control Panel. When the Control Panel open up, click in the Search window at the top RHS of the screen and type "auto". A list of results will appear, one of which should be AutoPlay. Click on AutoPlay. In this screen you will see a a large number of items which can be configured. When I opened this screen it had "Import Photos and Videos using Dropbox" selected for a lot of the configuration items. For each one that had this, I changed it to "Ask me everytime". Once you've updated all the "... Dropbox" items, then click on the Save button. Once I did that I opened Windows Explorer, went to the Dropbox folder and deleted all the folders that I didn't want. I then logged back into Dropbox on my PC only. Can't remember if the folders had already disappeared, but if they hadn't I also deleted them within Dropbox. Then I started typing this comment... and the folder still hasn't come back! Hope this helps.
