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Forum Discussion
Island S.
10 years agoNew member | Level 1
Cannot Delete Folder in Dropbox
I have selected 'Delete' on selected folder, it disappears then reappears with the same exact 'date modified' date stamp within 5 seconds after I select 'Delete.' I have tried about 10x and so has my...
- 7 years ago
This is what you do to fix this. Go to your settings, security, security checkup, move through the questions to the devices listed. Logout of all devices (computers, smartphones). Then go to a browser, access your dropbox account, delete folders. They are finally gone and do not pop back in a few seconds. If any computer is logged into dropbox you cannot delete a folder.
poussard M.
New member | Level 2
This is what you do to fix this. Go to your settings, security, security checkup, move through the questions to the devices listed. Logout of all devices (computers, smartphones). Then go to a browser, access your dropbox account, delete folders. They are finally gone and do not pop back in a few seconds. If any computer is logged into dropbox you cannot delete a folder.
Mark
7 years agoSuper User II
Just to add to Poussard's answer this is certainly one of the best ways of doing it because, not as said with the logging in and deleting (as you can), but, because one of the linked Dropbox devices has a corrupt database which is what is causing the folder to be restored. Unfortunately its almost impossible to work out which one it is so this is the best way of doing it,
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