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storagehound's avatar
storagehound
New member | Level 1
20 days ago

Cannot scroll down in camera uploads (Windows browser)

Anyone else having this issue?

When I go to the "camera uploads" folder on the desktop browser interface, if I scroll down one or more screens, then it immediately jumps back to the top of the page. Therefore I cannot scroll down, and cannot access any photos that do not appear on the first page. I'm using chrome Version 132.0.6834.160 (Official Build) (64-bit). I tried clearing my cookies and that did not solve it. I also tried in chrome incognito mode (no cookies) and that did not solve it. Also tried in Firefox version 134.0.2 (64-bit). I am running Windows 11 build 26100.2894

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for bringing this to our attention, storagehound.

    And thanks for trying all those troubleshooting steps, this is very helpful!

    When did this start happening?

    Are you using any security apps, like an antivirus?

    And do you see the same behavior if connected to a different WiFi (if possible)?

    Keep me posted.

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