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JohnJohn78's avatar
JohnJohn78
Helpful | Level 5
2 years ago

Can't fully delete photo, even after permanently deleting it

I deleted a photo from dropbox, then delete permanently from the website menu, however it's still accessible online by viewing the photo driectly using the previews.dropboxusercontent.com/p/thumb/ ...
Delete
  • JohnJohn78's avatar
    JohnJohn78
    2 years ago

    I accessed the URL today on the PC I originally deleted the image as well as a device on another network, and the image is no longer there.

    I assume it took a while before the image was completely removed from the server side.

    The issue seems to be resolved, thank you for your support.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

If you could clear your cache, and try again that'd be amazing JohnJohn78! 

 

And if you could also send us a screenshot, I'd appreciate it in order for us to have a visual too. 

JohnJohn78's avatar
JohnJohn78
Helpful | Level 5
2 years ago

I accessed the URL today on the PC I originally deleted the image as well as a device on another network, and the image is no longer there.

I assume it took a while before the image was completely removed from the server side.

The issue seems to be resolved, thank you for your support.

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