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Forum Discussion
I can't use Shift + delete for my folders due to new "delete for everyone" pop-up message.
I am unable to shift+delete any folder inside my dropbox folder so I can skip the recycling bin. This seems to be connected to this new popup about asking if I'm sure I want to delete for everyone. Which is very strange, because this is NOT in a folder I've shared with anyone else.
Any ideas on how to fix this? Or how I can report this to Dropbox directly?
- Nancy
Dropbox Staff
Hey MultiKoopa, thanks for your post.
As a first, can you send me a screenshot of the pop-up you keep receiving?
I want to have a visual and go from there.
Let me know when you’re ready.
Well, no, I can't. I already checked the box to never show that again, and there doesn't seem to be an option to "uncheck" that in the settings that I can see.
- Rich
Super User II
I am unable to shift+delete any folder inside my dropbox folder so I can skip the recycling bin.
What happens when you try?
The "delete for everyone" dialog shouldn't have any impact on the ability to permanently delete a file or folder in Explorer. I do it all the time and I also checked the box to never show that dialog again.
Just... nothing. Here's a video:
https://drive.google.com/file/d/1pOOtuzojr2R_3TPkcQBOBUnCxuKZBvFx/view?usp=sharing
- Rich
Just... nothing.
Exit the Dropbox application from your system tray and try it again. If you get the same result, it's likely nothing to do with Dropbox.
