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Forum Discussion

KatKen's avatar
KatKen
New member | Level 2
2 years ago

Deleted File NOT Restoring

We had someone accidentally delete the wrong document. I know how to restore files - go to deleted files and click restore, etc. I have done this half a dozen times on two different browsers (Edge a...
Restore
  • Knayz's avatar
    Knayz
    2 years ago

    Now all files have restored properly after some hours. I haven't do any thing. I think it was some freeze on server.

Moralcua's avatar
Moralcua
Helpful | Level 5
I really need that file. Its a bug with solution?
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey everyone, thanks for posting here! 

 

Out of curiosity, did you all try a different browser, just to check if the behavior there is the same? 

 

Keep me posted, and we'll take it from there! 

  • Knayz's avatar
    Knayz
    Helpful | Level 5
    2 years ago

    Now all files have restored properly after some hours. I haven't do any thing. I think it was some freeze on server.

    • Moralcua's avatar
      Moralcua
      Helpful | Level 5
      2 years ago

      Fixed! I did not do anything either, but the files just get restored.

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