You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
deleted folder re appeared after a couple of years
Something very weird just happened with my dropbox account. Out of nowhere, a folder which was deletec about 2 years ago re appeared on my dropbox. It has the files as they were, which makes me wonde...
Thanks everyone for your patience while we worked on a way to clean up the inadvertently restored files and folders. We've built a fix that will automatically return this content to the way it should be: deleted and out of your Dropbox. This will only impact the inadvertently restored files and folders, and only if you haven’t updated them. We’ll begin rolling out the fix to affected users’ accounts later today. We’re giving you a heads up here so you’re aware of why there may be changes to your Dropbox. Here’s a bit more information about the fix.
Will this affect my other files?
The fix will only impact the inadvertently restored files and folders. If you have edited the files or folders—by moving them or updating the content inside—they will stay in your Dropbox. You can still manually delete these files and folders if you don’t want them.What if I don’t want these files or folders removed?
While the fix will automatically take effect later today, you can contact our support team (dropbox.com/support) within 30 days and we’ll restore the files and folders for you. You won’t be able to restore on your own using the events page.Do I need to do anything?
We will automatically roll out the fix, you don’t need to do a thing. If you have questions or concerns, please write our support team at http://bit.ly/cm-support so that we can investigate your specific case. Your ticket will be prioritized by the team.Thanks again for your patience, and we’re sorry for any inconvenience and confusion we’ve caused.
Several folders that were deleted years ago appeared in my main Dropbox folder yesterday. Should I be worried about this?
- Rich
Super User II
billk86 wrote:
Several folders that were deleted years ago appeared in my main Dropbox folder yesterday. Should I be worried about this?
Merging your post into the main discussion for this issue.
- Thank you.
same issue for me. as of this morning several previously deleted folders have re-appeared in my DB. No connecting to older computers involved. hopefully this gets resolved soon.
Rich wrote:
billk86 wrote:
Several folders that were deleted years ago appeared in my main Dropbox folder yesterday. Should I be worried about this?
Merging your post into the main discussion for this issue.
Will we see any resopnse from Dropbox on this? I saw some replies asking about whether this was due to files being re-syncd from local machines... But I see no replies addressing that this can not possibly be the case for the majority of the people comenting here...
I deleted these files over 6 years ago. The devices I had those files on are long gone, and trashed. The Terms of Service state files are unrecoverable after 30days be Dropbox, suggesting when we delete from the service they are gone forever... Yet these files have retuend, sent to us by the Dropbox Servers... Why?? This is a massive breach of trust for Dropbox, and I think we deserve some communication about this before we find out from CNN or a tech blog website posting it all over Facebook... Or do we need to report this to the media ourselves to get an answer?
