We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Adam L.4
10 years agoNew member | Level 1
Deleted folders keep reappearing
I'm hoping someone can help with this problem. I have been using Dropbox for a few years across a number of devices (2 desktop Macs, a laptop, an iPhone and an iPad). This last week, when I try to de...
- 9 years ago
The web interface should only recreate the folder if a device connected instructs it to.
So one of your devices must not be selectively synced, or has some greater issue.
(1) Check each device to see if the folder is present on the device, and remove it. If it comes back its not that device that ordered it created. If it wont delete then thats the device that cant delete it so orders it recreated. Fix that device.
(2) Failing that, take all devices off line, delete the folder via the web, then bring devices online one by one, and watch for the folder being created, when it is, it was the device you just brought online.
Robert F.41
9 years agoHelpful | Level 6
I had Dropbox syncing folders between two Macs. What I did to delete a folder(s) was quit Dropbox on both computers. Then I went to the Mac Finder on each computer, clicked on Dropbox in the Favorites pane on the left side, and then deleted the folder(s) in question. Then I logged in to my Dropbox account via my browser, right clicked on each folder, and selected "Delete..." to delete each folder on the Dropbox server. Then I restarted Dropbox on each of my computers and the folders were gone.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!