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Forum Discussion
Solved
Deleted folders keep reappearing
I'm hoping someone can help with this problem. I have been using Dropbox for a few years across a number of devices (2 desktop Macs, a laptop, an iPhone and an iPad). This last week, when I try to de...
The web interface should only recreate the folder if a device connected instructs it to.
So one of your devices must not be selectively synced, or has some greater issue.
(1) Check each device to see if the folder is present on the device, and remove it. If it comes back its not that device that ordered it created. If it wont delete then thats the device that cant delete it so orders it recreated. Fix that device.
(2) Failing that, take all devices off line, delete the folder via the web, then bring devices online one by one, and watch for the folder being created, when it is, it was the device you just brought online.
I am sorry to be a nuisance, but i am not seeing how to accept this as a solution on my browsers - I have tried Firefox, Edge and Chrome. I am logged in.
The bad-file-check revealed some .webloc-files with bad characters, e.g. «http-::makezine.com:.webloc».
There are hundreds of them in my account. Is there a way to rename these automatically somehow in Dropbox?
Also it would be very helpful if the Dropbox client could indicate problems like these with an icon and maybe some more information in the app. Right now if feels like I have absolutely no control over what Dropbox does and silently failing is definitely not a good thing to do.
I agree this is an issue with web files - I re-named a few but know I will have broken them. I went through everything on-line - just as it seemed more robust.
I do get a message now when trying to name a document with bad characters telling me it is not allowed. In Windows 10.
