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MJoergensen's avatar
MJoergensen
Helpful | Level 5
5 years ago
Solved

Don't have permission to permanently delete a folder

Hi we have a dropbox folder which is shared amongst three people. I have created a subfolder which I now want to permanently delete.   As I'm not the of the parent folder I don't have permissio...
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  • MJoergensen's avatar
    MJoergensen
    5 years ago

    Hi Jay 

     

    That was it! we changed the ownership of the folder to me and now it's permanently deleted. Thank you very much.

MJoergensen's avatar
MJoergensen
Helpful | Level 5
5 years ago

Hi @Daphne

 

Thank you for replying.

I've attached three screenshots, two of the error messages we each get, and one showing that NS (who apparently doesn't have the right permission) is the owner of the folder.

 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 years ago
Hi MJoergensen, are you in a Dropbox Business team by any chance, or are these all personal accounts?
  • MJoergensen's avatar
    MJoergensen
    Helpful | Level 5
    5 years ago

    Hi @Jay

     

    NS's account is a business account while the rest are personal.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago
      Is NS the team admin on that Dropbox Business team? 

      The team admin does have the ability to prevent permanent deletions on any file in their account.
      • MJoergensen's avatar
        MJoergensen
        Helpful | Level 5
        5 years ago

        Hi Jay 

         

        That was it! we changed the ownership of the folder to me and now it's permanently deleted. Thank you very much.

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