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Forum Discussion
Solved
Dropbox Deleted Files from a shared link
Hello everybody!
I had a bunch of photos and videos on this account (aprox. 200). The photos were probably about 3-4 years old, and i would occasionally access them. Today when i wanted to see them...
- If the files aren't visible on the account, and not in the events page or deleted files item, then it wouldn't be possible to recover them at this point since the recover period of 30 days would have expired.
I'm sorry to be the bearer of bad news.
Jay
Dropbox Staff
Dropbox StaffHi SpacBogdan97, were these files located in a shared folder that another user could have access to?
When was the last time you access the shared link, was it over 30 days?
When was the last time you access the shared link, was it over 30 days?
Hello Jay!
The photos were located on my dropbox. I have only used the share with a link option for some photos. The photos were shared on 05/08/2020, but the last time i have accesed them was about 5 months ago.
- JayIf the files aren't visible on the account, and not in the events page or deleted files item, then it wouldn't be possible to recover them at this point since the recover period of 30 days would have expired.
I'm sorry to be the bearer of bad news.I could've imagined that they were gone, i just couldn't understand why. Thanks anyway for your time and support!
