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Forum Discussion

Wojtek_'s avatar
Wojtek_
New member | Level 2
9 months ago

Dropbox hangs on Android when editing text file

I love Dropbox but I have a problem editing text files on Android.
It happens every day, I want to make some note and write for a few minutes, then when I click save the message appears "the application has crashed". Very similar message I get when editing text files and switching to another window and going back to Dropbox file editor - this scenario makes Dropbox crash every time.
Some solution would be Great!!!

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hi Wojtek, welcome to our forum! 

     

    Can you clarify the OS version of your device, as well as the version of your Dropbox app? 

     

    Did the issue occur after a specific update?

     

    If you can send over a screenshot of the error as well that’d be great.

     

    Keep me in the loop.