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ndbox12's avatar
ndbox12
New member | Level 1
27 days ago

Dropped a file into my Dropbox folder and don't know how to get it out

I have a project ive been working on for a while, and i decided to drag and drop it into my dropbox folder through my file explorer window.  But then i realized the file size was multiple gb and i ...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
27 days ago

Hey ndbox12 - thanks for posting on our Community!

You should be able to move the file out of your Dropbox folder normally. Are you getting an error when trying to move it back?

What is the app's status as shown in your system tray/menu bar? 

Let us know more and we'll take it from there. 

ndbox12's avatar
ndbox12
New member | Level 1
27 days ago

Im trying to drag the folder back into my downloads folder but the only option is copy, and it’s a 10 gb file. Im not at my computer right now so I don’t really know what the status is.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    27 days ago

    How are you moving the folder exactly ndbox12? Can you maybe send me a screenshot of the options you get? 

    • ndbox12's avatar
      ndbox12
      New member | Level 1
      27 days ago

      still not at my computer rn, but the way I did it is I dragged and dropped the folder into the dropbox folder in the file explorer app.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        27 days ago

        Do you see in your account's homepage on the web then to delete it from there if needed ndbox12? 

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