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Forum Discussion
Editing Word document on Android mobile
I am able to edit Excel files stored in Dropbox; however, Word documents say Read Only and state I need to say a copy of my original file to be able to edit it. I can't see anything different in the...
- Thanks for the update, Researchboy, if you experience this issue again, please let me know.
Enjoy your week!
Jay
Dropbox Staff
Dropbox StaffHi Researchboy, thanks for posting today!
Are you trying to edit the doc on the Word Online app directly when opening it via the Dropbox mobile app?
Are you a member of a Dropbox Business team, or are you opening the files while on a personal account?
Could you try clearing the cache in the Word app to see if this helps?
Keep me updated with any progress!
Are you trying to edit the doc on the Word Online app directly when opening it via the Dropbox mobile app?
Are you a member of a Dropbox Business team, or are you opening the files while on a personal account?
Could you try clearing the cache in the Word app to see if this helps?
Keep me updated with any progress!
Hi, Jay.
I am trying to edit a Word document using the Android Word App on my Samsung S10+. I have also tried to edit using the Office app on my Samsung. I have a Personal Microsoft.com OneDrive account. I am not a member of a Dropbox Buisness Team.
I wasn't able to clear the cache in the Word app. I don't see an option to do this on the Adroid phone Word app.
Like I mentioned prevoiusly, I can open and edit an Excel file using the Excel app on my phone. Same login using my Personal account. Strange.
I tried to reset in Word app. When I open a Word doc from Dropbox, it asks to open with Word or Office. I tired both. Both open the Word file but greys out the Edit pen icon. Neither will allow me to edit the file.
- JayCould you forward screenshots showing what you're experiencing?
Are the Word documents in a shared folder, or anywhere on your account?
