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Forum Discussion

ewew's avatar
ewew
New member | Level 2
5 years ago

Error "There was a problem completing this request" restoring deleted folder

I accidenly deleted a large folder - within the last day.  I am trying to recover, but I keep on encountering an error "There was a problem completing this request."   I have seen lots of discuss...
Desktop
Error Messages
Restore
Web
  • ewew's avatar
    ewew
    5 years ago

    I was finally able to restore the folder.  I displayed just the deleted files, found the top level folder and restored it.  Then, I went to the contents of that folder and restored - subfolder by subfolder.

ewew's avatar
ewew
New member | Level 2

I was finally able to restore the folder.  I displayed just the deleted files, found the top level folder and restored it.  Then, I went to the contents of that folder and restored - subfolder by subfolder.

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hey ewew, thanks for keeping us in the loop and glad to hear that you were able to resolve your concern - great work!

 

If anything else pops up, just give us a shout. In the meantime, have a lovely day ahead!

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