We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
PlanetHave
2 years agoHelpful | Level 6
File Vanished into Thin Air
Hi folks,
I have an important Word file that appears to have just vanished completely.
I was working on it a couple of days ago, saved it and now it's gone. I didn't delete it, but it's not in my Home folder or any sub-folders and it's not in my deleted items.
In my Events History, it shows that I was working on the file two days ago but doesn't mention me deleting it.
Can anyone help?
Ben
All sorted - it turns out I accidentally deleted it along with five other items, and when I went to my Deleted Items it only showed up as a different file "plus five other items" so I didn't spot it.
- MarkSuper User II
On Events what happens when you click on the file name?
- PlanetHaveHelpful | Level 6
Thanks for the reply. When I click on it, it says:
Error (403)
It seems you don't belong here! You should probably sign in. Check out our Help Center and forums for help, or head back to home.
- PlanetHaveHelpful | Level 6
All sorted - it turns out I accidentally deleted it along with five other items, and when I went to my Deleted Items it only showed up as a different file "plus five other items" so I didn't spot it.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!