Learn how to make the most out of the Dropbox Community here 💙.
Forum Discussion
Solved
All files vanished, but not in Deleted files. Where are they?
All of my professional folders from this year, save one, vanished overnight!!! My Dropbox Deleted files folder contains only a handful of items, which I deleted intentionally. Dropbox has just destroyed my livelihood! I wrote to Dropbox three days ago about a similar, but much less similar event in which selected files in various locations disappeared. No reply!
Thanks, Mark!
I was able to find two spontaneous, mass deletions of more than 8,000 files, which Dropbox quickly restored, but I must still get to the bottom of this. I do not know if the computer is doing this somehow, or Dropbox is doing it. I also have no idea how many other files have not been restored. I found a long string of folder deletions in the Events list. It is very unsettling!
- Mark
Super User II
What is www.dropbox.com/events showing?
Also note that Dropbox doesn't work weekends and replies do take a few days so I'd think you'll hear early next week
Thanks, Mark!
I was able to find two spontaneous, mass deletions of more than 8,000 files, which Dropbox quickly restored, but I must still get to the bottom of this. I do not know if the computer is doing this somehow, or Dropbox is doing it. I also have no idea how many other files have not been restored. I found a long string of folder deletions in the Events list. It is very unsettling!
