One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
Lisa M.47
10 years agoNew member | Level 1
Files are deleting themselves?? Why??
I keep seeing advisements pop up of files being deleted, but I am not deleting them.
- 8 years agoRecover one of the deleted files and then look at the previous version history for it. It will show you which account/device was used to delete it. That's where you need to look.
Robert S.
10 years agoSuper User alumni
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!
A little service could go a long way on this issue.
Please understand that the forums are primarily supported by volunteers with only a smattering of staff participation.
Anybody needing an official response from Dropbox Support can utilise the official support channel, open a support ticket at https://www.dropbox.com/support and have an answer in 1 - 3 business days (priority given to Business and Pro customers).
Telephone support is of course available to Dropbox for Business customers.