Forum Discussion

Lisa M.47's avatar
Lisa M.47
New member | Level 1
10 years ago
Solved

Files are deleting themselves?? Why??

I keep seeing advisements pop up of files being deleted, but I am not deleting them.
Delete
restore
  • Rich's avatar
    Rich
    8 years ago
    Recover one of the deleted files and then look at the previous version history for it. It will show you which account/device was used to delete it. That's where you need to look.
steve w.7's avatar
steve w.7
New member | Level 1
9 years ago

I fixed it. Same issue. Notifications of files one after another being deleted. Checked events and it was my account. Changed password, was still happening. Started thinking I was hacked but not the case. Too random in its' selection. Saw this thread. someone said it was their phone. So i logged into app and 'signed out'. The deletions stopped. 

Now after 10min no additional deletions by my phone after signing back on with new password. Not thinking the password was the trick, but thats a step I took. My guess its my phone that started doing it. Or some bug with my phone app. I'm on a iphone 6 btw. Other guy said it worked with his android. 

good luck..

ps. anyone know a trick to restore all photos instead of one by one. Taking too long

 

nevermind... it was my girlfriend

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