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Forum Discussion
GIF option in Capture not showing
The GIF function in Capture isn't showing, contrary to the Dropbox page that shows instructions for making a GIF. Here is how it looks on my end: Do I have to enable something or pay ...
Hey TERRACE_87, thanks for posting on our Community and happy Monday!
May I ask if you're on a Mac device or a Windows one?
At the moment, GIF recording is available for Mac users while GIF's are limited to 30 seconds.
I hope this helps and please keep me posted!
Walter
Dropbox Staff
Dropbox StaffHey TERRACE_87, thanks for posting on our Community and happy Monday!
May I ask if you're on a Mac device or a Windows one?
At the moment, GIF recording is available for Mac users while GIF's are limited to 30 seconds.
I hope this helps and please keep me posted!
I am on Windows. I only installed this program to use the GIF function. Can the Dropbox page state that function is only for Mac users at this time?
- Megan
Hi TERRACE_87, happy Monday!
Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard. I will pass on your comments to the relevant departments.
If you need anything else, I am here.
Are there any plans to implement GIF recording for Windows? It seems a really weird thing to omit, given it's such a relatively old function compared to the other features.
BenDBXCommunity Manager
Hi TERRACE_87 and SdogEinnarg
You can now create GIFs in Capture on Windows. You should now see "Download Video as GIF" as an option, but there are a few things to keep in mind:
- This is visible only to creators.
- It is only available to users on paid plans, and with videos 30 seconds or longer. If you are on a free plan or your videos are under 30 seconds, there should be text explaining this.
- The video is downsized to 720p and can take up to 5 minutes to convert, similar to video trimming.
Regards,
Ben
