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Forum Discussion

TERRACE_87's avatar
TERRACE_87
Collaborator | Level 9
2 years ago

GIF option in Capture not showing

The GIF function in Capture isn't showing, contrary to the Dropbox page that shows instructions for making a GIF. 

 

Here is how it looks on my end: 

 

Do I have to enable something or pay extra for the GIF function?

  • Hey TERRACE_87, thanks for posting on our Community and happy Monday!
     

    May I ask if you're on a Mac device or a Windows one?

     

    At the moment, GIF recording is available for Mac users while GIF's are limited to 30 seconds. 

     

    I hope this helps and please keep me posted!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey TERRACE_87, thanks for posting on our Community and happy Monday!
     

    May I ask if you're on a Mac device or a Windows one?

     

    At the moment, GIF recording is available for Mac users while GIF's are limited to 30 seconds. 

     

    I hope this helps and please keep me posted!

    • TERRACE_87's avatar
      TERRACE_87
      Collaborator | Level 9

      I am on Windows. I only installed this program to use the GIF function. Can the Dropbox page state that function is only for Mac users at this time?

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hi TERRACE_87, happy Monday! 

         

        Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard. I will pass on your comments to the relevant departments. 

         

        If you need anything else, I am here.