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Forum Discussion

timq's avatar
timq
Helpful | Level 5
4 years ago

How can I cancel my computer backup?

I apparently selected pc backup when I installed Dropbox and naturally I'm out of storage on my Dropbox account now.  I don't want and have no need to have my pc backed up to it.  I have the desktop ...
Computer Backup
Delete
Desktop
Space and storage
Sync
  • Hannah's avatar
    Hannah
    4 years ago
    Hey timq, welcome aboard our Community!

    Indeed, with computer backup, if you delete your desktop files from Dropbox, they will also be deleted from your computer. 

    If you want to disable the backup feature, you can follow the steps here.

    You'll find the Dropbox app's preferences, if you click on the Dropbox icon in your system tray.

    Let me know if you have any questions.
PhilippePM's avatar
PhilippePM
Explorer | Level 3
3 years ago

Thanks for your help. It worked. PhilippePM

  • pdolmsted's avatar
    pdolmsted
    Explorer | Level 3
    3 years ago

    This didn't work for me. I though I disabled it (using a Mac Monterey) following the instructions and it's still there after a reboot. 

     

    If I go back to DropBox Preferences/Backup/Manage Backups I am presented with a window asking me to choose folders to back up. None of them are clicked. However, the "Mac" icon shows up on DropBox with the folder Documents that is merrily being backed up. What do I do to stop it?!

     

    I'v tried removing it, rebooting it, and all sorts of other things. Can someone help? 

     

    Thanks, 

     

     - Peter

    • pdolmsted's avatar
      pdolmsted
      Explorer | Level 3
      3 years ago

      This didn't work for me. I though I disabled it (using a Mac Monterey) following the instructions and it's still there after a reboot. 

       

      Hello,

       

      When installing DropBox on a new machine I mistakenly enabled backups of my Documents folder (Mac Monterey).

       

      I would like to stop this "feature" but cannot. I have removed it from Devices via security on dropbox.com

       

      If I go to DropBox Preferences/Backup/Manage Backups I am presented with a window asking me to choose folders to back up. None of them are clicked. However, the "Mac" icon shows up on DropBox with the folder Documents that is merrily being backed up.

       

      I'v tried removing DropBox, rebooting it, and all sorts of other things. It is still there as Mac/Documents on all devices that log in.

       

      I have followed various forum discussions and this seems to be a known problem.

       

      Can someone help? 

       

      Thanks, 

       

       - Peter

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hi pdolmsted, if you're still experiencing issues disabling the computer backup feature, I'd recommend getting in contact with the support team directly for further assistance for them to investigate in more detail.

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