You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Can't delete my Dropbox Backup
Hi, I have a Backup set up for a PC that no longer exists. I cannot delete the backup. The help says to login, goto settings-security tab, select the device to log it out, so the backup can be deleted. The device does not exist in my list. The instructions make sense but there appears to be something wrong. If there is nothing wrong with what I am doing how do you contact support to get it fixed? Cheers, Garry
My Desktop folder has been removed from my Mac, after losing access to my work Dropbox account.
Hi, So this is what has happened. I had access to Dropbox via my work account on my laptop (Macbook). Yesterday that access was taken away as I had resigned and so naturally I no longer had access. After that, all of my desktop folder is gone. I can't find it in hidden files or anything. How can I recover this? All of my personal documents, certificates, and everything were stored in it. I really need access to the 'Desktop' folder. I don't understand how they got linked as I have downloads still but specifically this one is gone. Now a shortcut is created on the desktop saying 'my files in Dropbox' which opens to 'the operation can't be completed because the original item for My Files in Dropbox can't be found. Please help me. I'm in urgent needRemove Dropbox Backup for my entire macOS machine.
After receiving the unwanted prompt during setup of Dropbox "Do you want to backup your entire computer," I accidentally hit the yes button, and had to wait while all my files were moved to a Dropbox folder. I do not want them there. I cannot find out how to undo this. Help would be appreciated. Mac Mini OS Big Sur
I can't delete backup files because I can't sign out of a device that I unlinked.
Hi, I made a mistake in unlinking a device that had a backup on my Dropbox before I had signed out of it. This seems to mean that I cannot delete anything from that backup file in Dropbox - even though I can view most files. My Dropbox is full, and I would like to clean out a lot of things from that backup of an old computer that I no longer have access to. How can I do it?
After connecting my external drive to Dropbox, my files were deleted!
Not sure if this is the right category but I'm hoping you can help. Our Dropbox was at its limit so I moved a bunch of files to an external drive to use for overflow storage. It seems I logged into my online Dropbox with the drive plugged in and Dropbox did a sync and now my drive files are identical to the ones online ALL my overflow files are GONE. Is there a way to restore them?? I looked in Deleted files and there is nothing there... Thanks.
I'm getting a deletion warning on the desktop app, after setting up Dropbox Backup
I elected to use Dropbox Back up. In the process of getting my files uploaded I received the following message": Remove "Ortiz, Vicente y Mariana Zavala Informacion Matrimonial, pg 3.jpg" and 736 other items from your Dropbox account and all devices? If you move these items to "Downloads", they won't be available in Dropbox or on any devices. Then it offers the options 1. Cancel and 2. Move out of Dropbox. What does this mean???? Will I be losing these files? It sounds to me that either choice means that I will never see these files again.