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How can I cancel my computer backup?
I apparently selected pc backup when I installed Dropbox and naturally I'm out of storage on my Dropbox account now. I don't want and have no need to have my pc backed up to it. I have the desktop ...
- Hey timq, welcome aboard our Community!
Indeed, with computer backup, if you delete your desktop files from Dropbox, they will also be deleted from your computer.
If you want to disable the backup feature, you can follow the steps here.
You'll find the Dropbox app's preferences, if you click on the Dropbox icon in your system tray.
Let me know if you have any questions.
Thanks for your help. It worked. PhilippePM
This didn't work for me. I though I disabled it (using a Mac Monterey) following the instructions and it's still there after a reboot.
If I go back to DropBox Preferences/Backup/Manage Backups I am presented with a window asking me to choose folders to back up. None of them are clicked. However, the "Mac" icon shows up on DropBox with the folder Documents that is merrily being backed up. What do I do to stop it?!
I'v tried removing it, rebooting it, and all sorts of other things. Can someone help?
Thanks,
- Peter
This didn't work for me. I though I disabled it (using a Mac Monterey) following the instructions and it's still there after a reboot.
Hello,
When installing DropBox on a new machine I mistakenly enabled backups of my Documents folder (Mac Monterey).
I would like to stop this "feature" but cannot. I have removed it from Devices via security on dropbox.com
If I go to DropBox Preferences/Backup/Manage Backups I am presented with a window asking me to choose folders to back up. None of them are clicked. However, the "Mac" icon shows up on DropBox with the folder Documents that is merrily being backed up.
I'v tried removing DropBox, rebooting it, and all sorts of other things. It is still there as Mac/Documents on all devices that log in.
I have followed various forum discussions and this seems to be a known problem.
Can someone help?
Thanks,
- Peter
- Jay
Dropbox Staff
Hi pdolmsted, if you're still experiencing issues disabling the computer backup feature, I'd recommend getting in contact with the support team directly for further assistance for them to investigate in more detail.
Hi Jay,
I finally worked it out. I needed to remove the computer completely (unlink it), and then wait for it to finish syncing on other computers. Then because it was unlinked I could delete the folders and files using one of the other computers, and eventually relink the computer in question. Because there were 100Gb or so involved I needed to wait a long time between steps until everything had stopped syncing. I think that was causing the previous weird problems: it was still syncing and needed to purges it's system before trying something new. The message is "not to panic"!
I may go back to using Backup once I am comfortable with my new system and have it all set up.
Thanks,
- Peter
