You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

timq's avatar
timq
Helpful | Level 5
4 years ago

How can I cancel my computer backup?

I apparently selected pc backup when I installed Dropbox and naturally I'm out of storage on my Dropbox account now.  I don't want and have no need to have my pc backed up to it.  I have the desktop ...
Computer Backup
Delete
Desktop
Space and storage
Sync
  • Hannah's avatar
    Hannah
    4 years ago
    Hey timq, welcome aboard our Community!

    Indeed, with computer backup, if you delete your desktop files from Dropbox, they will also be deleted from your computer. 

    If you want to disable the backup feature, you can follow the steps here.

    You'll find the Dropbox app's preferences, if you click on the Dropbox icon in your system tray.

    Let me know if you have any questions.
Jambo's avatar
Jambo
New member | Level 2

Hi,

 

I've recently added my Documents (Windows 11) folder to my Dropbox account.  It turns out that this wreaks havoc with a critical piece of software I use in my business.  How can I disconnect only the Documents folder from Dropbox, leaving the files in the Documents folder on my local PC, while continuing to back-up my other folders to the cloud?

 

Thanks!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Jambo, thanks for reaching out to the Dropbox Community.

 

If you want to disable backup for your Documents folder, you can follow the steps here.

 

Note: Make sure to choose the 'Keep content in folders on this PC' option during the process.

 

I hope this helps!

  • Jambo's avatar
    Jambo
    New member | Level 2
    2 years ago

    Thanks, Hanna!  That did the trick.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!