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jagman653's avatar
jagman653
New member | Level 1
2 months ago
Solved

How can I recover my Dropbox account and files?

I have used Dropbox for at least 10 years. In particular, I use it for sharing my tax info with my Federal & State returns. Much to my surprise, I can no longer find anything!.  It is literally as if...
Account Access
restore
  • Jay's avatar
    Jay
    2 months ago

    Hi jagman653, thanks for bringing this to our attention.

    Are you able to see any files on the events page or deleted files page?

    When was the last time you logged into the Dropbox account prior to today?

    This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hi jagman653, thanks for bringing this to our attention.

Are you able to see any files on the events page or deleted files page?

When was the last time you logged into the Dropbox account prior to today?

This will help me to assist further!

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