Learn how to make the most out of the Dropbox Community here 💙!
Forum Discussion
christele
2 years agoNew member | Level 2
How can I restore a folder
Hello,
i deleted a folder and i need to restore it by Thursday. can someone help me?
Is there any chance the folder was permanently deleted instead, or deleted outside of your file recovery window? If so, I’m afraid it’s not possible to recover it.
- Nancy
Dropbox Staff
Welcome to our Community, christele!
Can you restore the folder from your Deleted files page? If not, please try to do so via the Events page instead.
Let me know how that goes.
- christeleNew member | Level 2
Hi Nancy,
It is not in my deleletd files and can't find the events page.
- christeleNew member | Level 2
Nancy,
it is not in the events page either.
- Nancy
Dropbox Staff
Is there any chance the folder was permanently deleted instead, or deleted outside of your file recovery window? If so, I’m afraid it’s not possible to recover it.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!