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Cidovia's avatar
Cidovia
Explorer | Level 3
2 years ago

How can I restore an account after a ransomware attack?

Hello there,   I would like to know how to restore the whole account to a previous version in order to delete all the files infected by a virus. I saw how to recover files but not the whole acc...
restore
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Angelcarnico's avatar
Angelcarnico
New member | Level 2
10 months ago

Hallo Hannah, I have the same problem. But in my case All the locations where the files are locally stored have been already syncronised. So all files are encrypted. Can I do a dropbox wide restore of an older Version?

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
10 months ago
Angelcarnico wrote:

Hallo Hannah, I have the same problem. But in my case All the locations where the files are locally stored have been already syncronised. So all files are encrypted. Can I do a dropbox wide restore of an older Version?

 

Yes you can using Dropbox Rewind: https://help.dropbox.com/delete-restore/rewind

 

Although it depends upon your Dropbox plan

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