Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
@issa7100 wrote:
... how can you the user or ip address or device or any details to know very well who is deleted the files or folders
You can look at your Events page, or if the files are still in Deleted Files you can restore one of them and then look at its version history to see who deleted it, but all you'll see is a name. The IP information is not available.
If the files have already been deleted from Deleted Files (i.e. permanently deleted), it's not possible to see any information on the files.
hello , if someone can help me about a mass deletion from my dropbox ..
how can i get the device or ip or any details to know how is deleted this file please
issa7100 wrote:
how can i get the device or ip or any details to know how is deleted this file please
The only information available will be found on your Events page, or in the Version History of a file if you're able to recover one from Deleted Files.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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