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Roo-On-Uke's avatar
Roo-On-Uke
Helpful | Level 5
5 months ago

How can I turn off automations on a folder?

I set up my new Folder with automated conversion to MP4 because I thought I would need that format.  However, I do not.  I have been unable to figure out how to turn it off for that Folder. on my PC--I set it up on my iPhone originally.  When I go to Settings and Automations on the right side of my PC and Delete the conversion step, I get the attached screen, which does not allow me to Save the change.  So I must be doing something wrong.

  • Never mind.  I found it.  I call that Trash, not bin.

    Done.

    Thanks.

     

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi Roo-On-Uke, thanks for bringing this to our attention.

     

    Are you able to follow these steps to delete the automation on that folder?

     

    This will help me to assist further!

    • Roo-On-Uke's avatar
      Roo-On-Uke
      Helpful | Level 5

      Here is the step I am having trouble with.

       

      Hover over the folder where you’d like to remove automation and click the “…” (ellipsis) to the right, or check the box next to the folder then click “…” above the file/folder list.

       

      Hovering over the list on the left side of the screen does not result in the ellipses.  I also cannot check it off.  When I select the Folder and have it in the middle of the screen, hovering does not work either.

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        If you're in the parent folder above that automated folder, and then right click it, or hover over it and click the ellipsis, do you see the option there?

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