You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Roo-On-Uke
5 months agoHelpful | Level 5
How can I turn off automations on a folder?
I set up my new Folder with automated conversion to MP4 because I thought I would need that format. However, I do not. I have been unable to figure out how to turn it off for that Folder. on my PC--I set it up on my iPhone originally. When I go to Settings and Automations on the right side of my PC and Delete the conversion step, I get the attached screen, which does not allow me to Save the change. So I must be doing something wrong.
Never mind. I found it. I call that Trash, not bin.
Done.
Thanks.
- JayDropbox Staff
Hi Roo-On-Uke, thanks for bringing this to our attention.
Are you able to follow these steps to delete the automation on that folder?
This will help me to assist further!
- Roo-On-UkeHelpful | Level 5
Here is the step I am having trouble with.
Hover over the folder where you’d like to remove automation and click the “…” (ellipsis) to the right, or check the box next to the folder then click “…” above the file/folder list.
Hovering over the list on the left side of the screen does not result in the ellipses. I also cannot check it off. When I select the Folder and have it in the middle of the screen, hovering does not work either.
- JayDropbox Staff
If you're in the parent folder above that automated folder, and then right click it, or hover over it and click the ellipsis, do you see the option there?
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!